To encourage zero waste throughout our supply chain, Reclypt doesn’t offer returns, but instead “Satisfaction Guaranteed”.

We strongly encourage our customers to shop with intention (explained in next post) but if you’re not satisfied with a product from Reclypt, the designer will work with you to ensure your satisfaction! Reclypt wants you to love the products you find here and have them for a long time, so we are happy to work with you to make sure that happens!

It’s estimated that 25% of returns are discarded, and another chunk are simply destroyed (why: it’s cheaper to throw returns away than to restock them). Last year alone, U.S. retailers took back more than $100 billion in merchandise sold online. This means those returns are doing more than generating more Carbon emissions from transportation; they’re contributing to our already enormous waste problem, inequality, and climate change.